Refund policy

 

There is a no refund policy for completed original artwork. 

Commission Refund Policy:

If the item is in possession of Kinship Collectibles LLC, and/or Carter X and you decide against proceeding, return shipping will be held responsible to the submitter. This covers any reason, including but not limited to if you decide against submitting an item due to the premium fee. Please reach out ahead of time if you think your item may fall under this category.

There will be no refunds or exchanges once the artwork process has begun unless granted by Kinship Collectibles LLC and/or Carter X. Additional fees may apply if your item is pulled from the process.

Neither Carter X nor Kinship Collectibles LLC will be held responsible for the item or any compensation if you are unhappy with your product. However, all errors (spelling, stats etc) will be corrected free of charge.